Inglis Works Privacy Policy
This Privacy Policy explains how personal information is collected and used by Fergus Inglis, trading as Inglis Works (“we”, “us”, “our”). We are the Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Personal Information We Collect
We collect and process the following information when you visit the Site, contact us, commission services, or place an order:
• Order Information: Name, billing address, shipping address, email address, phone number, and order details. Payment information is processed securely by Wix and its payment providers; we do not receive or store full card details.
• Device Information: IP address, browser type, time zone, and information about how you interact with the Site (via cookies and similar technologies).
• Project Information: Artwork files, design briefs, logos, and any materials you supply for the purpose of providing branding, production, or fulfilment services.
We only collect the minimum information necessary to operate our business.
2. Lawful Bases for Processing
We process your personal information under the following lawful bases:
• Contract: To process and fulfil your order, provide services, take payment, and arrange delivery.
• Legal Obligation: To maintain financial and tax records required by HMRC.
• Legitimate Interests:
• To operate and improve our website and protect our business from fraud.
• To communicate with you regarding branding, design, production, or fulfilment services you have requested, and to manage ongoing business relationships.
• Consent: Only for non‑essential cookies and for marketing communications where you actively opt in.
We do not rely on consent for order processing or essential website functions.
3. How We Share Your Information
We share personal information only where necessary to operate our business:
• Wix: Our website and store platform provider.
• Couriers: Such as Royal Mail or Parcelforce, to deliver your order.
• Service Providers: Such as analytics or security tools used to operate the Site.
• Legal Compliance: Where required to comply with UK law or lawful requests.
We do not sell or rent your personal information.
4. International Transfers
Some service providers (including Wix and Google) may store or process data outside the UK. Where this occurs, appropriate safeguards are used, such as:
• UK‑approved Standard Contractual Clauses, or
• Participation in the UK Extension to the EU‑US Data Privacy Framework.
These measures ensure your data receives protection equivalent to UK standards.
5. Data Retention
We retain:
• Order and transaction information for at least 6 years to comply with UK tax and accounting laws.
• Project files and service‑related information only for as long as necessary to provide services and maintain business records.
• Other information only for as long as necessary for the purposes described in this policy.
After the relevant retention period, information is securely deleted or anonymised.
6. Your Rights
Under UK GDPR, you have the following rights:
• Access to the personal information we hold about you.
• Correction of inaccurate information.
• Erasure of your information where legally permitted.
• Restriction or objection to certain types of processing.
• The right to complain to the Information Commissioner’s Office (ICO).
These rights are subject to legal limitations, including our obligations to retain certain records.
7. Cookies
We use cookies to operate the Site and understand how it is used.
• Essential Cookies: Required for security, checkout, and basic site functionality. These cannot be disabled.
• Analytics Cookies: Used to understand site usage (e.g., Google Analytics). These are only used if you give consent via our cookie banner.
You can manage or disable cookies through your browser settings.
8. Contact Details
To exercise your rights or ask questions about this policy, contact:
Fergus Inglis
508 Falmer Road
Brighton
BN2 6LH
Email: branding@inglisworks.co.uk